Days Inn at Alamosa (Colorado) WORST HOTEL EVER
旅館星等： ★★（實際上我覺得應該是0~1）
旅館聯盟： Wyndram
住宿時間： 2011/7 週末
價格： 約一百美金
評價：床超級硬，被子有燒洞，浴室洗澡容易積水，我三年內住超過五十家旅館，首爛以此家當先，大約和大部分很糟的Travelodge有的拼。(Extremely Bad Hotel. Nothing but bad.)
**2011/8/18: AFTER THIS HOTEL REVIEW, I WILL TAKE PICTURES OF BAD HOTELS SO THAT NO ONE ELSE WOULD BE IN TROUBLE AGAIN WITH HOTELS LIKE THIS ONE!!
**Not BBB acredited. It has no rating and doing bad in having a better business.
（無圖）
因為根本沒睡著，很暴躁，不想拍照。
當時預約到了一間房間，本來是nonsmoking，卻給我smoking，然後又不能開窗戶，很差勁的一家旅館，不過當地旅館都很貴。但是在給我一次機會，我絕對不會去選擇這家旅館，那怕是一百五十塊的其他旅館或是快兩倍的Hilton，只要能夠好好休息一晚，貴一點不是問題。
**They got back to me 3 times. Their customer service grade is -100 out of 100.
PS.當地Holiday Inn或Best Western系列都是不錯的。
PS.Days Inn我住過六次，僅有約一半滿意。
2011/8/18
They replied:
This is in answer to all of the complaints you have filed in various places, we of the Alamosa Days Inn would like for you to understand our position. We looked at your online reservation and you did book a smoking room, and since that is what was booked, that is what we gave you because we had nothing else.
As far as the pictures on the website they are approximately 10 years old and we have made several improvements since then such as new carpeting, new lobby flooring, replacing showers, enlarging our breakfast area and adding items to it so they are old pictures not new. We are sincerely sorry you were so unhappy but feel you should have notified the staff and some of the problems could have been remedied.
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So, for my opinions, I will think that they are the worst customer services ever.
The reasons are:
The reasons are:
1. 10 years old picture is actually better than what they improved...LOL...ROFL...
2. They improved nothing and there was still BURNED bed sheet...LOL...ROFL...
3. DONT STAY IN DAYS INN ALAMOSA, YOU ARE RISKING YOUR TRAVELING QUALITY AND MAKING YOURSELF FEELING BAD!!!!!!!
4.They replied something to make them holy. But, what I meant by old pictures is that there stuffs are way too worn-out now.
I wish I took the picture of that bad hotel. Their window is locked with a lumber in my room. And, all the bad stuffs around. That SUCKS. (bad stuffs like lumber locked window, the dirty floor, and the bathroom that water flow out really slow)
A BUSINESE SHOULD LOOK BACK TO SEE WHAT IS WRONG INSTEAD OF SEEING ONE PERSON SAYING THAT THEY ARE DOING BAD BUSINESS AND IMMEDIATELY ATTACKING BACK. IF YOU ARE DOING REALLY GOOD, NO ONE WOULD EVER SAYING THESE TO YOU.
********ONE FINAL THING: Their management just doesn't give a shit to anything. Also, their management doesn't show any regret on wrong things they did. The customer service of Wynham also doesn't help at all.
Thanks. The End Of This Event Of Bad Hotel(s).
2011/08/22
They HAVE A EVEN MORE BULLSHIT REPLY HERE.
We find it very disturbing that you are so unhappy. We have a guest that has being staying in the same room over 6 months during week days and he never had a complaint about anything in the room. Again, we did not have a non smoking room to give you because when you booked your reservation a smoking room is all that was available. There were NO non smoking rooms available at the time you made the reservation. All the non smoking rooms had been previously reserved. Therefore that is what appeared in our computer as your reservation which we do have a copy of. It is unfortunate that you chose to not talk to our staff before you left.----------------Maybe that is because that guest just destroying things there. Dude, A BURNED BED SHEET.
Here is my reply:
Hey, I tell you what.Your evidence of wrongly booked computer system? With a man maybe destoying the room? Just go away, dude. (I left there at 4~5. There is no staff over there.)
I will still post this on my own blog and submitting it to all the review websites including English, Chinese, Taiwanese, Japanese ones.
FOR THE TRUTH!
FOR THE TRUTH!